Responsible Gaming

FAQ

  • How can I end a Cool-off?

    A Cool-off serves for the user's self-protection and cannot be terminated by you or our staff for player protection reasons.

  • When does a change to my limits take effect?

    A reduction in your limit takes effect immediately, while an increase in your limit will only take effect after the existing period has expired.

  • How can I change a limit?

    Only you can change your limit and the date is visible in your account from when this change takes effect. For legal reasons, employees of gambling...